can’t get to a store?

Whether your looking to make a visit to one of our bakeries, or just want the treats delivered to you,
Coupland’s now offers an online alternative to make your weekly shopping easier.

Please note, due to the nature of our products and how seriously we take freshness we cannot offer all product lines just yet, but we are working hard in the background on how to offer as much as possible and list will keep growing!

We offer 3 ways to get your favourite Coupland’s treats – Instore, Click n Ship for delivery to your home or Click n Collect for pay now and easy pickup at store.

When browsing our online store, ALL products shown are available in stores*, however not all products are available for shipping or click n collect just yet.  To purchase online, look for the orange ‘Add to Cart’ button.  Beneath the button will show you if available for shipping or collection or both.  Products that do not show a ‘Add to Cart’ button are only available in store.

At any time if you want more information about a product such as nutritionals, sizes etc, just click the image photo.

*Subject to stock levels at store locations.

To choose Click & Ship or Click & Collect, this is done after you have added items to your basket.

• Go to Checkout
• Put in your postal address
• Wait for site to calculate the charges for both options
• Choose Shipping or Pickup
• Choose your store and pickup date/time
• Payment is the last step
• You will receive a confirmation email with your order details

Please note:  Due to potential high demand on NZ Post deliveries, ordering bread products is at your own risk for delivery timelines.  We pack the same day bread, however cannot guarantee how long it will take to get to you.

delivery charges

To be able to deliver to as many New Zealanders as possible we use NZ Post courier services.  Delivery charges are calculated directly through their website based on order volume (weight & size) and where you live.  Your delivery charge will be calculated at checkout once you have entered your address but before you pay so you can check costs before committing.  Please note: Many don’t realise bread is actually quite heavy and bulky so if you have more than 6 loaves, freight charges could accumulate quite quickly.  If you are finding this is the case for your area, we suggest trying adding less loaves and then build up if the freight allows.  7 loaves of bread = 5kg 😉

click & collect during alert levels

Please not all stores are available as Click n Collect stores and will only be turned on as demand needs within current Covid alert levels.

When collecting your order, please remember to bring, your packing slip that was emailed to you (we need your name and order number to match our records), bags or boxes to pack your order and a face mask is required to enter our stores (unless you have an exemption).

Having Issues?

Please make sure you enter your postal address correctly to calculate shipping costs.

Your order screen will look like below with CP ONLINE PARCEL selected for courier.

If it doesn’t show this then PLEASE re-check your postal address.   Without this button selected, your order will not ship.

If you are wanting courier delivery but the option is not showing, you can check the NZ Post Address & Postcode Finder to see how your address should be displayed.  In most cases, it is a formatting issue in the street address box, ie commas, RD etc.  The street address should ONLY have the street address.